Control Live Chat Access Based on Membership Level
Live chat can dramatically boost conversions — but sometimes you only want premium members to access direct support. The Restrict JivoChat add-on gives you complete control by showing or hiding JivoChat based on a user’s membership level or login status.
Encourage upgrades, prioritize VIP members, and deliver tailored support availability effortlessly.
How It Works
After installing the add-on, you can decide which membership tiers should have access to JivoChat.
- Non-eligible users won’t see the live chat widget
- Paying or higher-tier members will instantly gain access
This setup allows you to use live support as an incentive for premium plans, improving user experience and increasing membership upgrades.
Installation is simple: upload the extension, activate it, and toggle access settings from the Ultimate Membership Pro Extensions menu.
Key Benefits
- Restrict access to JivoChat by membership level
- Use premium support as an incentive for upgrades
- Improve support efficiency by prioritizing paid members
- Simple one-click activation inside Ultimate Membership Pro



