Contact Ultimate Membership Pro
A question before you buy, help with your site, or something else: here’s the quickest way to the right answer.
Choose the right place for your question
Each route goes straight to the people or the pages that can help.
Before you write to us
A few things that get you an answer faster.
Questions about contacting us
Not sure your setup is covered? Search the documentation or try the live demo before you buy.
How do I contact Ultimate Membership Pro support?
Customers open a ticket on the support desk, with their license details. Every ticket gets a number, so you can follow the replies online.
Can I ask a question before I buy?
Yes. Open the chat on this page, or check the FAQ and the documentation. You can also try every feature in the live demo first.
I’ve moved my license from Ultimate Membership. Where do I upgrade?
In your account. Log in and you’ll see the upgrade options for your license.
Is there a money-back guarantee?
Yes. Every plan comes with a 14-day money-back guarantee. The details are in the refund section of our Terms and Conditions.
I’m a journalist. Where do I start?
With the press kit: descriptions you can copy, key facts, logos and screenshots of Ultimate Membership Pro.
How do I become an affiliate?
Apply on the affiliate program page. We review every application and email you when it’s done. You earn up to 30% of every new sale your link brings in.
Start your membership site with Ultimate Membership Pro
Pick a plan, or try every feature in the live demo first.
