Find and activate your license key

2 minBeginnerUltimate Membership Pro 14.2+

Your Ultimate Membership Pro license key activates the plugin on your site. Until it’s active, the plugin runs in Trial mode with some limits. With an active license you get unlimited Memberships, automatic updates and support.

This guide shows where to find the key and how to activate it in WordPress.

Before you start

Copy your license key

  1. Log in to your account on ultimatemembershippro.com.
  2. Open the Licenses tab of your account dashboard. Each license shows its key, the product, its status and how many sites use it.
  3. Copy the key for Ultimate Membership Pro.

Have a legacy license?

Connect it once from the Legacy license tab on the ultimatemembershippro.com login page. It then moves into your account and shows on the Licenses tab.

Open the Licensing screen

In WordPress, go to Ultimate Membership Pro›Licensing. While the plugin is in Trial mode, the Activate license button in the banner at the top of every plugin screen takes you there too.

Enter your details

License details card with Customer name, Vendor, License code and Site domain, and the Register the License button highlighted
Fill in the License details card. The numbers match the list below.
1Customer name

Your name.

2Vendor

Leave it on Store.

Default: Store

3License codeRequired

Paste the key you copied. The eye icon shows or hides it. Copy it directly from your account so no spaces get added.

Site domain

The domain this license will be activated for. You can’t edit it here.

Activate

Click Register the License. On a site where a license was activated before, the button reads Activate the License.

Your browser briefly goes to the license server and comes back to the Licensing screen. When it worked, you see Your plugin has been successfully activated the License. and the status at the top changes from Not activated to License active.

What Trial mode limits

Until the license is active:

Memberships

You can create up to 3 Memberships.

Coupons

The Coupons screen is locked.

Payment History

Only the first 10 payments are listed.

Registration form

You can’t add new custom fields.

Front-end notice

The login, registration and password reset forms show a notice that the plugin is a Trial Version.

Updates

Automatic updates are off. See Update the plugin.

Moving to a new site?

Free the license on the old site first. See Move your license to another site.

Example

Activating on yoursite.comOne license key, activated on the live site.
Customer name
Jane Cooper
Vendor
Store
License code
Pasted from the Licenses tab
Site domain
yoursite.com
Result
License active

Troubleshooting

“Submitted Purchase Code is invalid.”

The key wasn’t recognized. Copy it again from the Licenses tab and check there are no spaces before or after it.

“Submitted Purchase Code does not match with Current product.”

The key belongs to another product, for example Ultimate Affiliate Pro. Use the Ultimate Membership Pro key.

“The API Server may be down for a moment. Please try again later”

The license server didn’t answer. Wait a few minutes and try again.

“cURL is disabled on your server. Please enable it so the activation request can be sent.”

Ask your host to enable the cURL PHP extension. The button stays disabled until then.

Still not working?

See Plugin or license won’t activate for every error and fix.

What’s next

What are your feelings

  • Happy
  • Normal
  • Sad

Stuck on something?

Full Package customers get Priority support from the team that builds Ultimate Membership Pro.

See the Full Package
Priority support

Get help faster with the Full Package

Full Package customers get Priority support, so their tickets are answered first by the team that builds Ultimate Membership Pro.

  • All 46 Pro add-ons and 3 extra payment gateways
  • Use it on up to 3 sites

Already on the Full Package? Open a priority ticket